Pair Orbit Privacy Policy

Information We Collect

When you use our website or app, we may collect the following types of information:

• Personal Information: For account creation, we collect your name, age, and gender. If you sign in using Google or Facebook, we store your email address solely for notification and verification purposes.
• Profile Information: We collect information you provide in your profile, including interests, preferences, bio, and photos to facilitate interest-based matching.
• Usage Information: We collect data about how you interact with our platform, including matches made, conversations initiated, and features used to improve our matching algorithm.
• Payment Information: All payments for premium features are securely processed through PCI DSS-compliant third-party payment gateways. We do not collect, store, or handle any payment-related data, such as credit/debit card details or other sensitive financial information, on our systems or domain. Your payment data is processed directly by our trusted payment partners, ensuring a high level of security and compliance with industry standards.
• Device Information: We may collect basic device details, such as browser type and version, to enhance the user experience and troubleshoot issues.
• Photo Access: We request access to your device's camera and photo library only to allow you to upload profile pictures. When you upload photos, we automatically remove embedded metadata (such as GPS coordinates, camera information, and timestamps) to protect your privacy. These photos are stored securely on our servers only for your profile display and matching purposes. Photo access is initiated only when you choose to upload photos and is strictly limited to that purpose.

Age Restriction

Pair Orbit is strictly for adults aged 18 years and older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for Pair Orbit or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at pairorbit@gmail.com.

Prohibited Content

We do not allow any content that includes nudity, sexually explicit material, harassment, hate speech, or adult content. Users who violate this policy may have their content removed and accounts suspended. If you come across inappropriate content, please use the report function or contact support.

How We Use Your Information

We may use your information for the following purposes:

• To Provide and Improve Services: Delivering and enhancing your matching experience, including facilitating payments for premium features or subscriptions.
• Interest-Based Matching: Using your profile information and interests to suggest compatible matches.
• Payment Processing: Using third-party payment processors to securely process transactions and manage billing information for premium features.
• Customer Support: To respond to your inquiries and resolve payment-related or account issues.
• Personalization: To deliver relevant matches and improve our services.
• Legal and Security Purposes: To comply with legal obligations, process refunds, detect fraud, and protect our rights and property.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption of sensitive information during transmission and storage.
• Secure connections (e.g., HTTPS) to safeguard all data transmissions.
• Partnering with trusted third-party payment providers that comply with industry standards for data security.
• Regular security audits and vulnerability assessments.

However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Payment Providers

For processing payments, we use third-party payment gateways, which may collect and store your payment details in compliance with applicable data protection regulations. Please review the privacy policies of these payment providers for more information.

Your Rights

• Access, update, and delete your personal information at any time.
• Opt-out of marketing communications.
• Request clarification on how your payment information is used and stored.
• Control who can see your profile information and photos.
• Download your data in a portable format.

To exercise your rights, contact us at pairorbit@gmail.com.

Data Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With your consent for specific purposes
• With service providers who assist in our operations
• To comply with legal obligations
• To protect the rights and safety of Pair Orbit and our users

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, including payment processing and new features. We will notify you of any material changes by posting a notice on our website or sending you an email.

Account Deletion

You can request the deletion of your account and associated data at any time by contacting us at pairorbit@gmail.com. We will process your request within 30 days. Please note that some information may be retained for legal or legitimate business purposes as required by law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie settings through your browser preferences.